Patient Satisfaction Survey Results for Huntington Beach Hospital

Address:
17772 Beach Blvd
Huntington beac, CA 92647
(214) 748-3647
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Region: CA - Orange County
County: Orange
Emergency Services: No
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Huntington Beach Hospital Patient Survey Results

Question Response Sample Size Response Rate Footnote
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 10% Between 100 and 299 12%
Percent of patients who reported that their nurses "Usually" communicated well. 26% Between 100 and 299 12%
Percent of patients who reported that their nurses "Always" communicated well. 64% Between 100 and 299 12%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 9% Between 100 and 299 12%
Percent of patients who reported that their doctors "Usually" communicated well. 16% Between 100 and 299 12%
Percent of patients who reported that their doctors "Always" communicated well. 75% Between 100 and 299 12%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 12% Between 100 and 299 12%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 28% Between 100 and 299 12%
Percent of patients who reported that they "Always" received help as soon as they wanted. 60% Between 100 and 299 12%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 8% Between 100 and 299 12%
Percent of patients who reported that their pain was "Usually" well controlled. 26% Between 100 and 299 12%
Percent of patients who reported that their pain was "Always" well controlled. 66% Between 100 and 299 12%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 29% Between 100 and 299 12%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 16% Between 100 and 299 12%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 55% Between 100 and 299 12%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 6% Between 100 and 299 12%
Percent of patients who reported that their room and bathroom were "Usually" clean. 23% Between 100 and 299 12%
Percent of patients who reported that their room and bathroom were "Always" clean. 71% Between 100 and 299 12%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 26% Between 100 and 299 12%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 31% Between 100 and 299 12%
Percent of patients who reported that the area around their room was "Always" quiet at night. 43% Between 100 and 299 12%
Percent of patients at each hospital who reported that YES they were given information about what to do during recovery. 78% Between 100 and 299 12%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 22% Between 100 and 299 12%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 15% Between 100 and 299 12%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 28% Between 100 and 299 12%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 57% Between 100 and 299 12%
Percent of patients who reported NO they would not recommend the hospital. 13% Between 100 and 299 12%
Percent of patients who reported YES they would probably recommend the hospital. 29% Between 100 and 299 12%
Patients who reported YES they would definitely recommend the hospital. 58% Between 100 and 299 12%
Data from HCAHPS (http://www.hcahpsonline.org)