| Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. |
3% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that their nurses "Usually" communicated well. |
25% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that their nurses "Always" communicated well. |
72% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. |
2% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that their doctors "Usually" communicated well. |
14% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that their doctors "Always" communicated well. |
84% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. |
4% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that they "Usually" received help as soon as they wanted. |
30% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that they "Always" received help as soon as they wanted. |
66% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. |
7% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that their pain was "Usually" well controlled. |
23% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that their pain was "Always" well controlled. |
70% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. |
11% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. |
22% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that staff "Always" explained about medicines before giving it to them. |
67% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. |
8% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that their room and bathroom were "Usually" clean. |
14% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that their room and bathroom were "Always" clean. |
78% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. |
2% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that the area around their room was "Usually" quiet at night. |
44% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that the area around their room was "Always" quiet at night. |
54% |
Fewer than 100 |
20% |
|
| Percent of patients at each hospital who reported that YES they were given information about what to do during recovery. |
65% |
Fewer than 100 |
20% |
|
| Percent of patients who reported that they were not given information about what to do during their recovery at home. |
35% |
Fewer than 100 |
20% |
|
| Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). |
11% |
Fewer than 100 |
20% |
|
| Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). |
39% |
Fewer than 100 |
20% |
|
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). |
50% |
Fewer than 100 |
20% |
|
| Percent of patients who reported NO they would not recommend the hospital. |
2% |
Fewer than 100 |
20% |
|
| Percent of patients who reported YES they would probably recommend the hospital. |
31% |
Fewer than 100 |
20% |
|
| Patients who reported YES they would definitely recommend the hospital. |
67% |
Fewer than 100 |
20% |
|