Patient Satisfaction Survey Results for Flint River Hospital

Address:
509 Sumter Street, Box 770
Montezuma, GA 31063
(214) 748-3647
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Region: GA - Macon
County: Macon
Emergency Services: No
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Flint River Hospital Patient Survey Results

Question Response Sample Size Response Rate Footnote
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 9% Fewer than 100 31%
Percent of patients who reported that their nurses "Usually" communicated well. 14% Fewer than 100 31%
Percent of patients who reported that their nurses "Always" communicated well. 77% Fewer than 100 31%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 2% Fewer than 100 31%
Percent of patients who reported that their doctors "Usually" communicated well. 5% Fewer than 100 31%
Percent of patients who reported that their doctors "Always" communicated well. 93% Fewer than 100 31%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 9% Fewer than 100 31%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 17% Fewer than 100 31%
Percent of patients who reported that they "Always" received help as soon as they wanted. 74% Fewer than 100 31%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 7% Fewer than 100 31%
Percent of patients who reported that their pain was "Usually" well controlled. 19% Fewer than 100 31%
Percent of patients who reported that their pain was "Always" well controlled. 74% Fewer than 100 31%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 21% Fewer than 100 31%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 10% Fewer than 100 31%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 69% Fewer than 100 31%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 11% Fewer than 100 31%
Percent of patients who reported that their room and bathroom were "Usually" clean. 15% Fewer than 100 31%
Percent of patients who reported that their room and bathroom were "Always" clean. 74% Fewer than 100 31%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 6% Fewer than 100 31%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 24% Fewer than 100 31%
Percent of patients who reported that the area around their room was "Always" quiet at night. 70% Fewer than 100 31%
Percent of patients at each hospital who reported that YES they were given information about what to do during recovery. 78% Fewer than 100 31%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 22% Fewer than 100 31%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 9% Fewer than 100 31%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 25% Fewer than 100 31%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 66% Fewer than 100 31%
Percent of patients who reported NO they would not recommend the hospital. 8% Fewer than 100 31%
Percent of patients who reported YES they would probably recommend the hospital. 27% Fewer than 100 31%
Patients who reported YES they would definitely recommend the hospital. 65% Fewer than 100 31%
Data from HCAHPS (http://www.hcahpsonline.org)