Patient Satisfaction Survey Results for Citrus Memorial Hospital

Address:
502 Highland Blvd
Inverness, FL 34452
(214) 748-3647
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Region: FL - Ocala
County: Citrus
Emergency Services: No
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Citrus Memorial Hospital Patient Survey Results

Question Response Sample Size Response Rate Footnote
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 8% 300 or more 35%
Percent of patients who reported that their nurses "Usually" communicated well. 21% 300 or more 35%
Percent of patients who reported that their nurses "Always" communicated well. 71% 300 or more 35%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 7% 300 or more 35%
Percent of patients who reported that their doctors "Usually" communicated well. 20% 300 or more 35%
Percent of patients who reported that their doctors "Always" communicated well. 73% 300 or more 35%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 14% 300 or more 35%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 30% 300 or more 35%
Percent of patients who reported that they "Always" received help as soon as they wanted. 56% 300 or more 35%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 11% 300 or more 35%
Percent of patients who reported that their pain was "Usually" well controlled. 28% 300 or more 35%
Percent of patients who reported that their pain was "Always" well controlled. 61% 300 or more 35%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 26% 300 or more 35%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 21% 300 or more 35%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 53% 300 or more 35%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 13% 300 or more 35%
Percent of patients who reported that their room and bathroom were "Usually" clean. 22% 300 or more 35%
Percent of patients who reported that their room and bathroom were "Always" clean. 65% 300 or more 35%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 21% 300 or more 35%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 34% 300 or more 35%
Percent of patients who reported that the area around their room was "Always" quiet at night. 45% 300 or more 35%
Percent of patients at each hospital who reported that YES they were given information about what to do during recovery. 82% 300 or more 35%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 18% 300 or more 35%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 14% 300 or more 35%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 28% 300 or more 35%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 58% 300 or more 35%
Percent of patients who reported NO they would not recommend the hospital. 9% 300 or more 35%
Percent of patients who reported YES they would probably recommend the hospital. 30% 300 or more 35%
Patients who reported YES they would definitely recommend the hospital. 61% 300 or more 35%
Data from HCAHPS (http://www.hcahpsonline.org)